I first contacted Adam Owen Age UK computer training course organiser on 8th December 2011. I did this by contacting the Age UK Liverpool & Sefton headquarters at 5 Sir Thomas Street, Liverpool, L1 6BW. Telephone number 0151 330 5678. Opening hours 9am to 4pm. After contacting the above H.Q. reception number I was given Adam Owen’s direct office telephone number 0151 330 5620. I explained in full to Adam the reason for my contacting him and what Team 1’s project involved. Also that we wanted to interview both the tutors and students on the course in order for Team 1 to gain a better understanding of how much the older generation engages with computing and the internet. Adam agreed to Team 1’s proposals in principal and also suggested that we use the Age UK Clubmoore centre. He also said that the final decision on Team 1 being able to attend the course rested with the Clubmoore centre manager Sandra Owens (no relation) but he couldn’t really see it being a problem. Then Adam made a request to me that he wanted us to wait until after Christmas to interview the tutors and students as the people at Age UK were very busy getting organised for Christmas.
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