During the second week of January 2012, myself and Team 1 started trying to make contact with Adam Owen to organise our visit to the Age UK computer course. In time we were able to do this but Adam himself wasn’t able to get an e-mail response from Sandra Owens for 48 hours, after which point we gained permission to attend the course and interview all involved. Team 1 is very grateful to Adam Owen for all his endeavour and cooperation throughout this process. Team 1 consisted of three members myself Colin Ambrose, Elle Murray, and Matthew Mulligan, but it ran into organisational problems as both myself and Elle were unable to contact Matthew Mulligan from this point onwards as he had gone home to Northern Ireland for Christmas, but had not returned to Liverpool John Moores University afterwards.
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